Last updated: September 14, 2026
About this policy
Aum Soul Digital is based in North Carolina, United States. We use information submitted through this website to respond to inquiries and discuss website development, applications, integrations, and support. This policy explains how information is handled when you browse our website or contact us. It does not replace any separate agreement for client services.
Information you provide
Our contact and project inquiry forms collect the information you enter, which may include your name, email address, phone number, business name, project type, preferred timeline, project details, and permission to contact you. We also keep the correspondence you send us when following up on an inquiry.
Please do not send passwords, payment card details, government identification numbers, or sensitive personal information through these forms. Fields marked as required are needed to submit the relevant form.
Technical information and cookies
Website requests can generate technical records such as IP addresses, browser information, requested pages, and timestamps in hosting or security logs. Our forms use security tokens and anti-spam checks. The project inquiry form uses a hashed IP identifier to limit repeated submissions for one hour and a submission receipt for one day to prevent duplicates.
How we use information
We use inquiry information to understand your requirements, reply to messages, discuss proposals and services, and maintain a record of our communications. Technical information helps operate the website, troubleshoot problems, and prevent spam or misuse. Permission to follow up about a project is not a subscription to a marketing mailing list.
Storage and access
Form submissions are stored in the website database. Project inquiries are saved as private records accessible through authorized administrator accounts, rather than published as website content. Hosting, database, backup, and email services used to operate the business may process information as part of providing those services. Information may also need to be disclosed where required by law or to address fraud, security incidents, or legal claims.
No website or storage system can be guaranteed completely secure. Avoid including confidential information that is not needed for your initial inquiry.
How long information is kept
Inquiry records remain stored until they are deleted; the inquiry forms do not currently apply an automatic deletion schedule. Records may be needed for follow-up, ongoing client work, dispute resolution, or legal obligations. Backup copies and service-provider logs may remain after an active record is deleted. You can contact us to ask about retention or request deletion of your information.
Your choices and privacy requests
You can choose not to submit a form or ask us to stop following up on an inquiry. Depending on the laws that apply to you, you may have rights to access, correct, delete, or restrict the use of your personal information, or to raise a concern with a privacy regulator. Requests may be subject to identity verification and applicable legal exceptions.
To ask a privacy question or make a request, use our contact form and begin your message with “Privacy request.” Tell us what you need and the email address associated with your earlier inquiry. Please do not send identity documents unless we arrange an appropriate verification method with you.
External links
Our website may link to third-party websites, including sources referenced in technology insights. Those websites have their own privacy practices. Review their policies before providing information to them.
Changes to this policy
We may update this page when our website or information-handling practices change. The date below identifies the latest revision. Contact us if you have questions about a change.